Privacy Policy

Effective Date: October 24, 2026

Sharp Shine Supply respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how BACK AND FORTH LLC, operating the website https://www.sharpshinesupply.site/, collects, uses, stores, discloses, and protects information when you visit our website, purchase our products, or communicate with our team.

Our store offers practical workspace products, including folders, desk mats, and cable organizers. Processing orders for these items may require information such as your contact details, delivery address, and payment transaction information.

This policy is intended to be consistent with applicable U.S. privacy laws, including the Colorado Privacy Act where applicable.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

A. Information You Provide Directly

When you place an order, contact customer support, request a return, or submit information through our website, you may provide:

• Name and contact details.

• Email address and telephone number, if provided.

• Billing and shipping addresses.

• Order details, purchased products, and transaction references.

• Customer service messages and information you choose to provide.

• Return, refund, replacement, and delivery-related information.

We ask for information relevant to fulfilling your request and do not intend to collect unnecessary personal information.

B. Payment and Transaction Information

Payments are processed through the payment methods made available at checkout. Depending on the provider and payment method, we may receive transaction confirmations, payment status, limited payment identifiers, billing information, and fraud-prevention signals.

Full payment card details may be handled directly by the payment processor rather than stored by our store. Actual handling depends on the payment services and checkout configuration in use.

Please consult the relevant payment provider's privacy notice for information about its independent processing activities.

C. Technical and Usage Information

When you browse our website, certain technical information may be collected automatically, depending on the technologies enabled on the site. This may include:

• IP address and general network information.

• Browser type and device characteristics.

• Operating system and language settings.

• Pages viewed and interactions with website features.

• Referring websites and approximate visit times.

• Cookie identifiers and similar technical identifiers.

We use this information, where appropriate, to operate the website, maintain security, understand site performance, and troubleshoot technical problems.

2. How We Use Personal Information

We may use collected information for the following purposes:

Order fulfillment. To confirm purchases, process payments, prepare orders, arrange shipping, and provide delivery updates.

Customer support. To respond to questions about folders, desk mats, cable organizers, product specifications, shipping, returns, and refunds.

Transaction administration. To maintain purchase records, verify transactions, issue eligible refunds, and manage exchanges or replacements.

Website operation. To provide essential shopping functionality, remember relevant preferences, and improve the usability of the website.

Security and fraud prevention. To identify suspicious transactions, investigate misuse, protect accounts and systems, and reduce payment or delivery fraud.

Legal and regulatory compliance. To maintain required records, respond to lawful requests, and protect our legal rights.

Marketing communications. Where permitted by law and consistent with your preferences, we may send information about our products, offers, or store updates. You may opt out of promotional emails using the unsubscribe instructions provided or by contacting us.

We do not promise to use every category of information for every purpose. Processing will depend on the actual services, features, and technologies used by the store.

3. Cookies and Similar Technologies

Our website or its service providers may use cookies, pixels, tags, and similar technologies to support essential functions and, where enabled, analytics or advertising.

These technologies may help us:

• Keep shopping sessions functional.

• Remember items placed in a shopping cart.

• Understand website traffic and technical performance.

• Detect fraudulent or automated activity.

• Measure the effectiveness of permitted promotional campaigns.

You can manage certain cookies through your browser settings and, where available, our website's cookie preference controls. Disabling essential cookies may prevent some website features from working correctly.

Where legally required, we will obtain consent before using nonessential tracking technologies. If we engage in targeted advertising or other processing subject to an applicable opt-out requirement, we will provide the appropriate controls.

4. How We Share Information

We do not treat customer information as a public resource. We may disclose relevant information to the following categories of recipients when necessary for legitimate business operations:

E-commerce and website providers. Providers that host or maintain our storefront, checkout, and shopping functionality.

Payment processors. Providers that authorize, process, or verify transactions.

Shipping and fulfillment partners. Carriers, logistics providers, and fulfillment services that need delivery information to transport an order.

Customer service and technical providers. Companies assisting with support requests, website maintenance, security, or communications.

Analytics and advertising providers. Providers that help measure traffic or advertising performance, when those services are enabled and their use is lawful.

Professional advisers. Lawyers, accountants, auditors, and similar advisers where access is reasonably necessary.

Authorities and other parties. Government agencies, courts, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect legal rights, investigate fraud, or address security threats.

Business transactions. A successor, purchaser, or relevant adviser in connection with a proposed or completed merger, restructuring, financing, or sale of business assets, subject to applicable legal requirements.

We do not claim that every disclosure described above occurs in every transaction. The actual recipients depend on the services integrated with our store.

Where required by law, we will provide notice and obtain consent or honor opt-out choices before sharing information for purposes that require those steps.

5. Sale of Personal Information and Targeted Advertising

We do not intend to sell personal information in exchange for money as part of our ordinary retail operations. However, some privacy laws define certain data disclosures or advertising activities broadly, and their legal classification depends on the actual arrangements in place.

If our activities fall within a legally regulated category, we will provide the disclosures and opt-out rights required by applicable law.

Eligible Colorado residents may have the right to opt out of the sale of personal data, targeted advertising, and certain forms of profiling that produce legal or similarly significant effects. Where applicable, we will provide an effective method to exercise those rights, including recognition of qualifying universal opt-out signals as required by law.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to legal obligations and legitimate business needs.

Retention periods may depend on:

• Whether an order or refund remains unresolved.

• Applicable tax, accounting, and recordkeeping requirements.

• The need to investigate disputes or fraudulent activity.

• The time required to maintain transaction records.

• Security, backup, and technical recovery requirements.

When information is no longer reasonably necessary, we will take appropriate steps to delete it, de-identify it, or otherwise dispose of it in accordance with applicable law and our retention procedures.

Some information may remain in secure backups for a limited period or be retained where a legal obligation requires it.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle. These may include access restrictions, security monitoring, service-provider controls, and appropriate procedures for managing sensitive transaction records.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we aim to reduce risks and respond appropriately to suspected incidents.

If a security incident triggers a legal notification obligation, we will provide notices as required by applicable law, including applicable Colorado data-breach notification requirements.

8. Your Privacy Rights

Depending on your state of residence, the type of information involved, and whether the relevant law applies to our business, you may have rights to:

• Request confirmation of whether we process your personal data.

• Access personal information we maintain about you.

• Request correction of inaccurate personal information.

• Request deletion of eligible personal information.

• Obtain a portable copy of certain information.

• Opt out of the sale of personal data, targeted advertising, or certain profiling activities.

• Withdraw consent where processing is based on consent.

• Appeal certain decisions concerning a privacy request.

These rights are subject to legal exceptions and verification requirements. Applicable privacy statutes may also limit the circumstances in which a business must fulfill a request.

How to Submit a Request

Email [email protected] with the subject line “Privacy Rights Request.” Explain the type of request you are making and provide enough information for us to identify the relevant records.

We may request reasonable additional information to verify your identity and protect against unauthorized disclosure. Please do not send passwords, full payment card numbers, or other unnecessary sensitive information by email.

Where required by applicable law, we will respond within the applicable statutory period, explain any permitted extension, and provide information about available appeal procedures.

If you appoint an authorized agent, we may require evidence of the agent's authority and verification of your identity, as permitted by law.

9. Colorado Residents

Colorado residents may have additional rights under the Colorado Privacy Act when the law applies to the business and the relevant processing activities.

These rights may include access, correction, deletion, data portability, and opt-out rights relating to certain data uses. The law does not apply to every business or every category of information, and specific exceptions may apply.

To exercise an applicable right, contact us using the details below. We will evaluate the request under the law that applies to the circumstances.

If we decline a request where an appeal right applies, you may appeal by replying to our decision and identifying the reason you believe it should be reconsidered.

10. Children's Privacy

Our website is a general retail store and is not intended to collect personal information directly from children in circumstances where parental consent or other special protections are required.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has submitted personal information improperly, contact us so that we can review the situation and take appropriate action.

11. Third-Party Websites

Our website may contain links to payment services, shipping information, or other external websites. Those websites operate under their own privacy policies and practices.

We are not responsible for the privacy or security practices of external websites that we do not control. We encourage customers to review the relevant notices before submitting personal information to those services.

12. International Data Processing

Our service providers may process information in the United States or other locations, depending on their infrastructure and operations.

Where information is transferred or processed across jurisdictions, we will apply safeguards and follow legal requirements that are applicable to the transfer and processing.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our products, website functions, service providers, business practices, or legal obligations.

The revised version will be published on our website with an updated effective date. If a material change requires additional notice or consent, we will take the steps required by law.

14. Contact Information

For privacy questions, data requests, or concerns about how your information is handled, contact:

Sharp Shine Supply
Legal Business Name: BACK AND FORTH LLC
Contact Person: Fabrice TUYISABE
Address: 12 E CARSON CIR, PARACHUTE, CO 81635, USA
Email: [email protected]
Website: https://www.sharpshinesupply.site/

This Privacy Policy should be read together with our Terms of Service and other applicable store policies.