Terms of Service

Effective Date: October 24, 2026

Welcome to Sharp Shine Supply. These Terms of Service govern your access to and use of https://www.sharpshinesupply.site/, including purchases, browsing, customer support, and related website services.

The website is operated by BACK AND FORTH LLC, located in Colorado, United States. By accessing the website or placing an order, you agree to these Terms of Service, subject to any mandatory consumer rights that cannot legally be waived.

Please read these terms carefully before making a purchase.

1. About Sharp Shine Supply

Sharp Shine Supply offers practical accessories for organized workspaces, including folders, desk mats, cable organizers, and related products made available through our online store.

Our goal is to make it easier for customers to organize documents, maintain a comfortable desk area, and manage everyday workspace accessories.

In these terms, “we,” “us,” and “our” refer to BACK AND FORTH LLC operating as Sharp Shine Supply. “You” and “customer” refer to any individual or entity accessing our website or purchasing our products.

2. Eligibility and Responsible Use

You may use our website only in compliance with applicable law and these terms.

If you are making a purchase on behalf of another person or business, you represent that you have the authority to do so.

You agree not to:

• Use the website for unlawful, deceptive, or fraudulent purposes.

• Submit knowingly false account, payment, or delivery information.

• Attempt to interfere with website operations or security.

• Introduce malicious code or engage in unauthorized access.

• Copy, scrape, or exploit website content in a manner that violates applicable law or our rights.

• Misuse promotions, checkout functions, or customer support procedures.

We may take reasonable measures to investigate suspected abuse, protect the website, and enforce these terms, subject to applicable law.

3. Product Information and Availability

We make reasonable efforts to present product descriptions, photographs, dimensions, colors, materials, and other relevant details accurately.

However, the appearance of a product may vary slightly depending on lighting, display settings, manufacturing batches, or ordinary material differences. Such minor variations do not excuse material inaccuracies in a product description.

Customers should review available product information carefully before purchasing a folder, desk mat, cable organizer, or other item.

Product availability may change without notice. We reserve the right to discontinue a product, limit quantities, or correct listing errors, subject to our obligations concerning orders already accepted and applicable consumer protection laws.

4. Prices, Currency, and Taxes

Prices are displayed on the relevant product or checkout page. Unless expressly stated otherwise, product prices are listed in U.S. dollars.

Applicable sales taxes and other legally required charges will be displayed or collected as required by law.

We may change prices for future purchases. A price change does not automatically alter the agreed price of an order that has already been accepted, except where correction or cancellation is legally permitted.

If a clear pricing or listing error occurs, we will review the circumstances and take reasonable steps to resolve it. We will not rely on this provision to disregard mandatory consumer rights.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products under the terms shown at checkout.

An automated order acknowledgment confirms receipt of your order information but does not necessarily constitute final acceptance of the order.

We may need to review an order for payment authorization, stock availability, delivery restrictions, suspected fraud, or obvious listing errors.

If we cannot fulfill an order, we will take reasonable steps to notify you and arrange any refund that is required or appropriate. We will not knowingly retain payment for an order that we have canceled and cannot fulfill.

Please ensure that your email address, delivery address, and other order information are accurate before submitting checkout.

6. Payment Authorization

Payment must be completed using a payment method offered at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method. Payment authorization, fraud screening, and settlement may be handled by third-party payment providers.

We do not guarantee that every payment method will be available for every order. A transaction may be declined or delayed by a payment provider or issuing financial institution.

Customers should contact the relevant provider for questions concerning a declined payment or a transaction held for review.

7. Shipping and Delivery

Our shipping practices are described in the Shipping Policy published on our website.

Under our stated standard shipping terms, shipping is free for qualifying orders, while a $5.99 shipping charge applies to orders with a merchandise subtotal below $10, subject to the checkout terms and applicable law.

Delivery estimates are provided for planning purposes unless expressly guaranteed. Carrier delays, severe weather, operational disruptions, incorrect addresses, and other circumstances may affect delivery.

Customers are responsible for providing a complete and accurate shipping address. If an address needs correction, please contact us promptly. We cannot guarantee changes after an order has entered fulfillment or been transferred to a carrier.

Nothing in these terms limits any remedy available under applicable law for non-delivery or failure to fulfill an order.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy.

Eligible return requests generally must be submitted within the period described in that policy. Product condition, the reason for the return, shipping responsibility, and applicable legal requirements may affect the resolution.

If you wish to cancel an order, contact us as soon as possible. Cancellation may not be possible after processing or dispatch has begun.

Our policies do not eliminate statutory rights concerning defective goods, misrepresentation, unauthorized charges, or other matters protected by applicable law.

9. Promotions and Discounts

Promotional codes, discounts, and special offers may be subject to additional conditions, including expiration dates, product exclusions, minimum purchase requirements, or one-use limitations.

Unless otherwise stated, promotions cannot be combined with other offers or redeemed for cash.

We reserve the right to correct promotional errors and suspend suspected misuse. If a promotion has already been applied to an accepted order, any correction or cancellation will be handled consistently with applicable law and the disclosed promotion terms.

10. Intellectual Property

The website's original text, graphics, logos, visual presentation, product descriptions, and other original materials may be protected by copyright, trademark, or other intellectual property laws.

Except as permitted by law, you may not reproduce, distribute, modify, publish, or commercially exploit protected website content without appropriate authorization.

Product names, photographs, and materials belonging to third parties remain the property of their respective owners.

Nothing in these terms transfers ownership of intellectual property to you merely because you purchase a product or browse the website.

11. User Communications and Submissions

If you send us feedback, product questions, reviews, or suggestions, you are responsible for ensuring that your submissions are lawful and do not violate another person's rights.

You must not submit content that is fraudulent, defamatory, threatening, unlawfully discriminatory, or otherwise prohibited by law.

We may use feedback voluntarily submitted for the purpose of improving our products or services, subject to applicable privacy and intellectual property laws. We do not claim ownership of your personal information merely because you communicate with us.

12. Third-Party Services

Our website may depend on third-party services for hosting, payment processing, analytics, shipping, or other operational functions.

Third-party services may be governed by separate terms and privacy policies. We are not responsible for independent services that we do not own or control, except to the extent responsibility cannot legally be excluded.

Our use of a third-party provider does not remove any obligations we owe you under applicable law.

13. Disclaimer of Warranties

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee uninterrupted website availability, error-free operation, or compatibility with every device or browser.

Product-specific warranties, if any, will be described in the relevant product documentation or accompanying terms. Nothing in this section excludes an express warranty we have made or a warranty that cannot legally be disclaimed.

Mandatory consumer rights concerning product conformity, safety, or quality remain unaffected.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Sharp Shine Supply and BACK AND FORTH LLC will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from the use of the website where such exclusion is legally valid.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, gross negligence where exclusion is prohibited, personal injury or death where liability cannot lawfully be excluded, or any other liability that applicable law does not permit us to limit.

These terms do not eliminate rights or remedies that consumers are entitled to exercise under mandatory law.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses and reasonable costs arising from your unlawful misuse of the website, material violation of these terms, or infringement of another person's rights.

This provision applies only to the extent your conduct legally gives rise to such responsibility. It does not require you to indemnify us for our own unlawful conduct or waive nonwaivable consumer protections.

16. Privacy

Your use of the website is also governed by our Privacy Policy, which describes our collection and use of personal information.

By using the website, you acknowledge that you have been provided an opportunity to review that policy. Where consent is legally required for a particular activity, this acknowledgment does not replace that consent.

17. Suspension and Termination

We may suspend or restrict access to website functions when reasonably necessary to address security risks, fraudulent transactions, unlawful activity, or material violations of these terms.

Where appropriate, we will take reasonable steps to resolve issues and communicate relevant decisions.

Suspension of website access does not extinguish payment, refund, or other obligations that have already arisen.

18. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where another law is mandatorily applicable.

Subject to applicable consumer protection laws, disputes may be brought before a court of competent jurisdiction in Colorado.

Nothing in this section prevents a consumer from exercising a mandatory right to bring a claim in another legally available forum or from using an applicable statutory complaint procedure.

We encourage customers to contact us first so that we can attempt to resolve ordinary order-related disputes directly.

19. Changes to These Terms

We may update these Terms of Service to reflect changes in our store operations, products, payment methods, shipping arrangements, or legal obligations.

The latest version will be posted on our website with its effective date. Changes will apply as permitted by law, and material changes will not retroactively eliminate rights that have already accrued.

Continued use of the website after revised terms take effect constitutes acceptance only to the extent such acceptance is legally effective.

20. Severability and Entire Agreement

If a provision of these terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These terms, together with the policies incorporated by reference and any applicable order-specific terms, describe the agreement governing your use of the website and purchases made through it.

If a mandatory legal requirement conflicts with a provision in these terms, the legal requirement will prevail.

21. Contact Information

Sharp Shine Supply
Legal Business Name: BACK AND FORTH LLC
Contact Person: Fabrice TUYISABE
Business Address: 12 E CARSON CIR, PARACHUTE, CO 81635, USA
Customer Service Email: [email protected]
Website: https://www.sharpshinesupply.site/

For questions about an order, payment, product listing, or these terms, please contact us with your order number when applicable.